Delivery & Payment
Delivery area
We deliver throughout the Republic of Uzbekistan — Tashkent city, Tashkent region and all other regions.
You may also collect your order in person at 133-a Buyuk Ipak Yoʻli street, Alpomish MFY, Tashkent, Uzbekistan, by arranging a time with our operator in advance.
Delivery cost
• Standard delivery — 25 000 UZS.
• Orders of 500 000 UZS or more — free delivery.
• Self-collection — free.
The delivery fee is shown at checkout and included in the final total.
Delivery times
• Tashkent city and Tashkent region — 1–2 business days from order confirmation.
• Other regions of Uzbekistan — 2–5 business days from order confirmation.
These times are indicative. We will always let you know if the timeframe changes because of weather, courier service load, or stock availability.
Orders placed on weekends and public holidays are confirmed on the next business day.
Receiving your order
Before delivery, an operator will call you on the number provided to confirm the order contents, address and a convenient time.
On receipt we recommend checking that the order is complete and that the goods and packaging are intact, in the courier's presence. If an item is damaged, you may refuse it on delivery.
Payment methods
• Online by bank card — Uzcard, Humo, Visa, Mastercard — through the internet acquiring system of JSC "Oktobank". Payment takes place on the bank's secure payment page.
• By bank transfer to the details given in the Public offer.
• In cash or by card on receipt — to the courier or at self-collection.
All prices are shown in soum (UZS) and include taxes established by Uzbek law.
Payment security
Bank card payments are accepted and processed by JSC "Oktobank" on the bank's secure payment page over HTTPS/TLS, in accordance with the PCI DSS security standard.
Our site does not request, accept, store, process or transmit your card details — number, expiry date, CVV/CVC code or confirmation codes. Transactions are confirmed using 3-D Secure with a one-time code, where supported by your issuing bank.
Use only your own bank card and never disclose its details to third parties.
Cancellation and refunds
You may cancel your order at any time before it is handed to the courier service — just message or call us.
Refunds of card payments are made by reversing the transaction, exclusively to the same card used for payment. We initiate the refund within 3 business days; crediting to your card takes 3 to 15 banking days depending on your bank.
Return conditions are described in detail on the Return policy page.
Contact
Phone: +998 77 789-05-05, +998 77 201-05-05
Telegram: @xush_co
E-mail: info@xush.co.uz
Address: 133-a Buyuk Ipak Yoʻli street, Alpomish MFY, Tashkent, Uzbekistan